Getting an ‘ATT Care Code: 205.4’ Error? Get Rid of It with These 7 Practical Solutions!
If you are here because you are receiving ATT care code: 205.4 when trying to log into your sbcglobal.net account via yahoo.com, let us tell you that you are not alone in experiencing this unusual error!
SBCGlobal services have taken a drastic turn since the merger with Yahoo as it is throwing a lot of errors. Earlier, the SBCGlobal.net email service used to be famous for its uptime service and there were only a few users who dealt with some minor technical glitches.
Now, from time to time, a large number of users have reported about various common and unfamiliar email issues that they are not aware of! One of them is ATT Care Code: 205.4 which we thought of covering today as there have been several reports about it on the ATT Community Forums.
So, like many others, if you’re experiencing a problem in accessing your Yahoo SBCGlobal.net email account due to getting an ATT Care Code: 205.4 then, read here to know all the possible solutions for how this error can be resolved.
However, before moving on to the troubleshooting part, let us explain to you the meaning of this particular error code as you must be curious to know what exactly this error code is, right?
So, let’s dive into the details—
Explained: What Is ATT Care Code: 205.4?
Receiving ATT care code 205.4 means you have encountered SBCGlobal.net email problems. This used to be a rare error but then, users started getting it again and again when AT&T acquired SBCGlobal.net and merged with Yahoo Mail Server. .
But the question remains the same, what does this error mean or what does it indicate?
So, let us tell you that this error code primarily indicates that the ATT server did not recognize the email address and/or password of your respective Yahoo SBCGlobal.net email account and asked you to sign in using a different ID.
This means, users face this unexpected and rare error while logging in to access their SBCGlobal.net (ATT’s legacy email) account and then, they become clueless about how to deal with it
However, no longer after reading this post! Here, you will learn about some of the best practical solutions using which you can get rid of the encountered ATT care code: 205.4.
How to Troubleshoot ‘ATT Care Code 205.4’ Error?
It’s worth noting that when you’re facing this particular error, you won’t be able to sign in to your Yahoo SBCGlobal.net account through the following listed domains—
- att.net
- current.com, and
- yahoo.com.
However, if you consider the “ATT.COM” domain, there is little chance that you can actually login to your account. But, you cannot rely on this particular solution!
Therefore, you should consider implementing these below discussed solutions to troubleshoot ‘ATT care code 205.4’ error —
[Note: These solutions are also worth trying when you experience SBCGlobal.net email issues other than ATT care code: 205.4.]
Solution 1: Use Correct Procedure to Log In to SBCGlobal.Net Email Account
As just stated above, you will not be able to log in to your Yahoo SBCGlobal.net account through “att.net, yahoo, and current.com” domains when you are receiving this particular error code. So, have a look at the correct login process to access your SBCGlobal.net email account—
- Step 1: First of all, on your respective PC or mobile device, launch the web browser of your choice.
- Step 2: Then, type ‘ATT.com’ in your browser’s URL address bar and hit the ‘Enter’ button to visit ‘AT&T Mail login page.’
- Step 3: After that, when you get to the AT&T login page, you’ll need to enter your SBCGlobal.net email account login credentials as prompted. To be precise, you’ll need to type your account’s current ‘Password’ and ‘Email ID’ in their respective text-fields.
- Step 4: Once you have entered the login credentials of your SBGlobal.net email account, press the ‘Sign-in’ button.
Hopefully, if you use this correct login procedure, you will be able to log into your SBCGlobal email account without experiencing the ATT care code 205.4 error again.
Solution 2: Reset Your Sbcglobal.Net Email Account Password
Despite trying the correct login process, if you still get the same error, you can try resetting your email password as the wrong password can also lock you out of your SBCGlobal.net email account.
Wonder how?
Let us tell you that, if you won’t be able to enter the correct password of your account despite multiple sign-in attempts then, in order to protect your account, ATT may lock it, and you will receive this ATT care code: 205.4.
So, you need to reset your SBCGlobal.net email password to not encounter this error code again.
Having said that, you can use the below steps of the password recovery process to reset your SBCGlobal.net email account password—
- Step 1: To reset your password as well, you must first launch an ATT supported web browser (see end) on your respective device.
- Step 2: Once your browser is opened, copy and paste this “https://www.att.com/acctmgmt/fpwd/lander” link into the URL address bar and then press the ‘Enter’ button.
- Step 3: In doing so, you’ll be directed to the ‘ATT Find your Password Page.’
- Step 4: On the ATT find your password page, you need to enter your ‘User ID’ and ‘Last Name’ in their respective text boxes.
- Step 5: Upon entering the required details, check the ‘I’m not a robot’ checkbox and then, hit the ‘Continue’ button.
- Step 6: Clicking on the continue button will lead you to the ‘Account Verification Page.’ There on the Account Verification page, you have to choose any one of the following methods to verify your account—
- Method 1: Recovery Email address
- Method 2: Registered Phone Number
- Method 3: Temporary Password
- Method 4: Answer Security Question
| Method 1 | Recovery Email address | You’ll receive a Verification Code on your recovery email address. |
| Method 2 | Registered Phone Number | You’ll receive a Verification Code in SMS on your registered phone number. |
| Method 3 | Temporary Password | You’ll be given a temporary password for your SBCGlobal email account. |
| Method 4 | Security Question | You’ll have to answer your security questions that you’ve selected during sign up. |
- Step 7: After selecting the method of your choice, you’ve to follow the instructions of the same to receive the verification code.
[Note: Instructions available on-screen for each method may vary slightly.]
- Step 8: On receiving the verification code, enter it in the required text-fields on the same page to gain access finally to the ‘Password Reset Page.’
- Step 9: On the password reset page, you will be asked to create a new password by entering your desired password in both the ‘New-Password and Confirm-New Password’ text fields.
- Step 10: Finally, you just need to press the ‘Save’ button to apply the recently made changes.
[Note: Whenever you create a new email password for your SBCGlobal account, you must update it on all devices that you use to access your email, including third-party clients if you have set and configured your SBCGlobal account on any!]
Now, check if resetting the password for your SBCGlobal.net email account has helped! If not, then try the next given solution.
Solution 3: Retrieve Your SBCGlobal.Net Email Account User-ID
If even resetting the password does not help, then there is a big possibility that the user ID you are entering could be the reason for this error. Therefore, right after entering your SBCGlobal.net email account’s login credentials, you should double-check your User ID.
But, if you are not sure whether you remember your correct User ID or not, then you can take the help of below steps to find your correct User ID and get rid of this error—
- Step 1: To retrieve the User ID of your SBCGlobal.net email account as well, you will first need to visit this ‘ATT Find your Password Page.’
- Step 2: Once you are on the ‘ATT find your password’ page, you’ve to click on the “Forgot User ID?” link located there.
- Step 3: As soon as you do this, you will be directed to a new webpage. There, you will be prompted to enter your ‘Contact Email ID,’ which you provide to ATT when you’ve created your User ID.
- Step 4: After entering your contact email ID, tick the checkbox ‘I’m not a robot’.
- Step 5: Once this is done, press the ‘Continue’ button to proceed with the process.
- Step 6: Now, you don’t need to do anything, instead wait to receive your SBCGlobal.net User ID on the same contact email that you have just provided.
[Note: When you receive your SBCGlobal.net User ID, copy the same and save it somewhere to avoid such inconvenience in the future.]
Alternatively, you can do the same, using these steps—
- Step 1: Go to this “https://www.att.com/support/article/wireless/KM1047366?gsi=iamp8a” link using your respective web browser.
- Step 2: On the same, you’ve to simply click on ‘Find My ID.’
- Step 3: In doing so, you will be directed to a new page where you will be asked to provide your email address which you gave ATT while creating your User ID.
- Step 4: After providing your email address, you will receive an email with your User ID on the same email address.
Now, try logging into your account from the same screen (it gives you the option to sign in) using the correct user-ID (you’ve just received) of your SBCGlobal.net email account to make sure the issue is resolved gone or not
Most probably with the help of your correct user-ID, you will be able to access your email account and get rid of the error in question.
But, if you manage your SBCGlobal.net email account through a desktop or third-party email clients like Outlook or Apple Mail then, consider this next lined up solution to get rid of this ATT Care Code: 205.4
Solution 4: Check & Verify Your SBCGlobal.Net Email Server Settings
It is often seen that this error also occurs due to incorrect email settings in third-party clients, so make sure to check your email settings and update (if required) to avoid this error.
Having said that, in order to verify and update your SBCGlobal.net email server settings, all you need to do is—
- Step 1: Go straight to ‘Account Settings’ of your respective email client program.
- Step 2: There on the Account Settings page of your email client, select your SBCGlobal.net email account and click on the ‘Change’ option.
- Step 3: After that, you can easily change your SBCGlobal.net email server settings (if required) with these latest ‘Incoming and Outgoing Server Settings of SBCGlobal.net’ –
- If you have configured your SBCGlobal account using ‘POP3’ account-type, match with these settings to verify that you have configured your account correctly—
| Incoming Server Name | inbound.att.net |
| Incoming port | 110 |
| Outgoing Server Name | outbound.att.net |
| Outgoing port | 465 or 583 |
| POP Secure port | 995 |
| Security type | SSL/TLS |
| Requires an encrypted connection | On |
| Type of encrypted connection | SSL |
| Username | Complete Email Address of Your SBCGlobal Account |
| Password | Your SBCGlobal Account Password |
- Or, if you’ve used ‘IMAP’ account-type then, match with this particular set of settings to verify that you have configured your account correctly —
| Incoming Server Name | imap.mail.att.net |
| Incoming port | 143 |
| Outgoing Server Name | smtp.mail.att.net |
| Outgoing port | 465 or 587 |
| Secure port | 993 |
| Security type | SSL/TLS |
| Requires an encrypted connection | On |
| Type of encrypted connection | SSL |
| Username | Complete Email Address of Your SBCGlobal Account |
| Password | Your SBCGlobal Account Password |
Solution 5: Check Your Network Connection
Another major reason could be that you do not have proper network connectivity on the device on which you try to log into your SBCGlobal.net email account.
If so, it is needless to say that without proper or no network connection, you won’t be able to connect to the server of ATT service for accessing or logging-in to your SBCGlobal.net email account.
Thus, your device must have an active, stable and strong internet connection if you want to get rid of this ‘ATT Care Code: 205.4’ error.
Solution 6: Use Supported Browser
Along with your Internet connection, what else is important to consider is whether you are using the latest version of your browser that you use to access the ATT SBCGlobal Sign-in webpage.
If not, be sure to update your browser right away!
In this regard, it is also worth noting that ATT offers you its best and most secure mail experience when you use it on a browser that ATT platform supports.
Have no idea about the same, no worries!
Below is a list of AT&T ‘Supported and Unsupported Browsers’ to find out which browsers work best with ATT. So, take a look to make sure if you’re not using any of these supported web browsers then, you can use these links to download and update/switch to a supported browser—
| ATT Supported Browsers | ATT Unsupported Browsers |
| Google ChromeSafari Microsoft Edge Mozilla Firefox | Internet Explorer (all versions) Safari 5 & earlier versions |
Once you have downloaded and installed / updated/ switched any of these supported web browsers using their respective links, try signing in to your SBCGlobal email account to see if you get rid of the ‘ATT Care Code: 205.4’ error code now.
Solution 7: Contact ATT’s Customer Support to Reactivate your Account
Last but not least, if none of the above solutions helped you get rid of the ‘ATT CARE Code: 205.4’ error, then you should try to find out other possible causes that might be the reason you are facing this unfortunate situation.
For example, your email account may have been deactivated by ATT for sending excessive spam or for non-compliance with ATT’s terms and conditions, and therefore you have received this error code while logging in.
However, this is usually done to maintain the security of your account with regard to concerns that your email account may be compromised; sometimes you suffer the consequences unnecessarily.
In that case, you can contact ATT Customer Support directly to reactivate your account and regain access to it.
Bottom Line
That’s all! Hopefully with these above-discussed solutions, you get to access your SBCGlobal.net email account without receiving such error codes again and also without any further inconvenience.
However, if needed, you can visit Yahoo/ATT’s help and support center to get more information about the “ATT Care Code: 205.4” error code.
