Birad Bhatt: Architecting Tomorrow’s Smart Automation Enterprises

At UST Global, a major technology company providing all-encompassing digital solutions and services to companies across several industries, Birad Bhatt works as an Automation Delivery Manager. Birad has developed a deep knowledge of robotic process automation (RPA) project management and product support over his 15-year career. He concentrated on the design and execution of digital transformations for several Fortune 100 to Fortune 500 corporations in industries like banking and financial services, healthcare, logistics and supply chain, energy, retail, and manufacturing. 

Renowned as a senior consulting smart business automation expert, he is praised for his creative methods for process re-engineering and digital road map implementation, as well as his management of functional teams across all continents. Birad now works on feasibility studies and appraisals using his extensive educational foundation in accounting and finance, therefore greatly assisting with business strategy projects for both his company and its customers. Using his research, he applies tailored RPA and process orchestration solutions that drive company goals ahead while saving money and improving revenue, as well as productivity. (Source: Techbullion)

Birad works closely with teams in charge of cloud-based and on-premises business applications when creating automation solutions and oversees RPA developer groups to present, set up, and run automations. On RPA development and smart automation management, he has also been instrumental in mentoring and coaching internal as well as outside teams. 

With a bachelor’s degree in Managerial Accounting from the University of Mumbai, followed by an MBA in Finance from LaSalle University, Birad is a Certified Management Accountant (CMA) connected to the Houston branch of IMA. Moreover, Birad is a Blue Prism Certified Robotic Operating Models (ROM) Architect with several technical credentials appropriate to the field of intelligent process automation. His dual knowledge in finance and technology gives him a unique capacity to grasp and relate to corporate goals.

How Birad Shifted From a Finance Background to the Information Technology Sector, Especially in RPA. How?

A: Birad discovered a love for Management Information Systems (MIS) during his undergraduate studies as well as in his Master’s degree program. He started work with the Process Improvement group in a supply chain and logistics firm after finishing his MBA. This role let him participate in process re-engineering initiatives where he found certain problems, scientifically assessed bottlenecks, and carried out holistic solutions to address these requirements.

He gladly registered when the process improvement team needed volunteers for projects on process automation, therefore marking his shift from process improvement to process automation. From a personal point of view, he has discovered that working at the convergence of business operations and technology is very fulfilling.

What Basic Ideas Does Bhatt use in Creating Automation Plans Appropriate for Different Industries? 

Regardless of the sector or domain, all business operations are made of three components: incoming work, processed work, and work that is passed downstream. Robotic Process Automation (RPA) is a technological platform that is agnostic and may be modified to satisfy the unique needs and commercial applications used by several business teams. Hence, creating a smart automation plan for any company involves the same key components, including finding automation opportunities, creating a business case, choosing the right automation instrument or platform, managing change, and agreeing on project success standards. 

Before the start of the project, a clear definition of these points depends on close cooperation with the project sponsor team. In the record-to-report, order-to-cash, and procure-to-pay segments throughout different industry sectors, RPA deployments have shown to be very successful based on my own experience.

Birad’s Interesting Views on the Connection Between Traditional RPA and the Development of Smarter Automation 

Advances in cognitive technologies and artificial intelligence are expected to improve Robotic Process Automation, broadening its reach into formerly thought of ‘subjective’ fields. Optical character recognition (OCR) technologies and systems able to correctly read handwriting, for instance, have greatly enhanced the capacity to handle handwritten forms and paperwork. 

Organizations are increasingly implementing locally large language models (LLMs) that are developed on their internal data and operate safely behind their firewalls to handle customer emails and several papers. Agentic artificial intelligence solutions are also projected to provide better replies to business managers, therefore increasing productivity and improving service for end users and consumers.