Social Media Marketing (SMM), also known as digital marketing and e-marketing, is one of the efficient ways to increase online presence, gross sales, and website traffic.

This strategy utilizes social media platforms like Instagram, YouTube, Facebook, and LinkedIn to interact & connect with potential customers. AI-generated social media posts help reduce time and costs, as they reach the target audience way quicker.

According to an estimation released by LinkedIn, there were 4.76 billion (59% of the world’s population) social media users globally at the start of 2023.

This provides us an insight into the high engagement of the users of such platforms. You can now use this method without spending much compared to traditional advertisements.

Are you an owner looking forward to an increase in the brand awareness of your small business? Then this article is the perfect guide! It provides several tips for social media marketing for small businesses.

How Social Media Marketing Is Useful For Small Businesses

Social Media Marketing

A survey was conducted by Hootsuite in 2023. The reports stated that 4.76 billion active users (twice the users five years ago, 2017) spend 2 hours and 25 minutes on social media platforms daily.

Utilizing these social media platforms can help in the significant growth of small brands to reach the target audience.

The power of SMM is exclusively possible due to the 3 core areas of marketing:

Connection

It makes it possible for businesses to connect with customers (potential or existing) in all ways possible. This can be done by asking for feedback regularly, addressing the complaints & negative reviews, and staying in touch with customers.

Interaction

A research journal titled “Dynamics of Customer Interaction on social media platforms” was published in 2016. Ghazali et al. stated that the dynamics of interactivity between consumers and businesses have been evolving.  Collaborative interactive methods like eWOM (electronic word-of-mouth) can help.

Customer Data

Instead of getting overtaken by the 3VS of data (Volume, Variety, and Velocity), utilizing the SMM tools helps boost marketing outcomes. These tools are capable of turning consumer data into actionable market analysis.

Did You Know?
According to data gathered by SCORE, 77% of small businesses globally use social media platforms to build brand awareness, customer service, and a spike in sales.

Social Media Marketing Tips

Now imagine that you have opened a café and let’s call it ‘The Ethereal One’.  It is natural to aim for an increase in brand awareness and sales, for which opting for the SMM strategy is the best option.

However, there are a lot of areas that you will have to work on to see a positive spike in the online presence. Some tips are listed below:

Competitor’s Content Analysis

Analyzing the competitor's content

It is crucial to keep a check on the SMM trends of the competitors because we must always study and understand what works in the field for its competitors.

As per the example, you know that the world of cafés can be very competitive, so looking out for the kind of visual aesthetics, hashtags, and various other reasons for their social media presence can be of great help.

This helps you learn the differences and reasons for the variance in the growth of your and your competitors’ brands. 

Drafting A Content Strategy

Content Strategy Drafting

Being one of the most underrated and overlooked processes of the SMM approach, content strategy plays a major role in maintaining social media handles.

This helps in making the aim and objectives clear for converting the individuals to your customers. But how? Consider the following forms of strategies:

  • Videos
  • Blogs, Newsletters, Articles
  • Images
  • E-Books
  • Research works
  • Reviews

Crafting a strategy that helps navigate the goals increases the chances of catastrophic outcomes. 

Note:
To set the goals for being successful, one should be familiar with the S.M.A.R.T goals, which stands for:Specific (clear goals and focus)Measurable (must measure the progress)Attainable (practical yet challenging aims to motivate)Relevant (should be related to your business objectives)Time-Bound (set a timeframe for maintaining the target)

Focus On A Certain Social Media Platform

Focusing on one Social Media

Now, select which platform accommodates this business the best. For this, virtual platforms like Instagram, Facebook, Pinterest, LinkedIn, and YouTube fit well.

The immense popularity of these apps encourages product visibility, since people discover products through ads while scrolling.

In this way, they discover, then engage in knowing the brand and explore the products & spectrum of products offered.

Content Distribution

Content Distribution

Distributing the content is a crucial part of the social media strategy. For a moment, think about the ways to promote The Ethereal One.

There are several stunning ways to present the content, which need to be altered according to the requirements to reach the intended audience.

Some ways to present the content well are as follows:

  • Scheduling in advance
  • Post at the highest time
  • Use Hashtags
  • Try using the posts as ads
  • Consistency 

Audience Engagement

Audience Engagement

Interacting with the audience is essential for your business’s social media handle growth. To make their audiences feel welcome, businesses must learn how to utilize Instagram social listening.

This feature of the app has been a popular choice among the customers. What happens is that you tune into the voice of the customers to work on the given inputs.

Fun Fact!
There are 5 Es of every customer’s journey: Entice, Enter, Engage, Exit, and Extend.

Final Inputs

Using marketing strategies like Social Media Marketing can be of immense help in giving the push that the small businesses need.

It can be in terms of increased sales, online presence, and brand awareness, which means a lot to small brands. However, there are certain aspects that the owner must work on to increase the website traffic.

Some of them include analyzing the competitors’ content, drafting a content strategy, creating short videos on social media platforms, choosing a suitable platform, and focusing on that specific one.




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