AI technologies contribute to many automatic decisions made by people every day, from resume filtering to loan application evaluation. In cases where the result of the algorithmic work is systematically biased, we can speak about the phenomenon called algorithmic bias. It is crucial to understand how the algorithms acquire and strengthen human biases because AI becomes increasingly relevant in modern life.
Algorithms become a source of bias in cases when they generate repeatable systematic errors and benefit one particular group of people over another. Contrary to popular beliefs, computers are far from being unbiased machines.
Machine learning models learn from patterns discovered in historical data. Thus, if the historical data is based on any societal bias, incomplete statistics, or skewed data, then the generated algorithm will have all the same flaws. Main sources of bias are:
Unmitigated algorithmic bias could lead to practical consequences, where personal finances, careers, and freedom would be at stake.
Recruiting algorithms that were trained on prior employee data might be biased towards certain candidates, thus discriminating against others due to gender, age, or ethnicity.
Financial algorithms could inadvertently reject loan applications or set higher rates for minorities due to the reliance on the history of zip code or income levels.
Surveillance and recognition algorithms are known to have a greater margin of error in the case of darker skin.
Algorithms designed to show more engaging content could lead to further discrimination of individuals due to their prejudices.
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Prevention of systemic biases within the automated systems is possible only by careful monitoring of the whole development process.
Although artificial intelligence can provide unprecedented speed and analytical skills, it is still a result of the input data. Awareness about the existence of algorithmic bias helps organizations create unbiased technology.